THEGAYUK

Tag: Retail

All the latest breaking news on retail. Browse The THEGAYUK’s complete collection of features and commentary on retail and the LGBT+ community.

  • JD Sports Clarifies Position On Workers Suspended For Homophobic Slur

    Sportswear retailer JD Sports has suspended two staff members after gay couple were allegedly called “battymen” and a customer representative no longer works for the retailer after failing to escalate the complaint.

    Speaking to THEGAYUK, a spokesman for sports retail giant JD Sports have made it clear that the corporation “deplores discrimination of any kind”. A point they make clear to their 10,000 staff.

    Gavin Matthews, 35, and his boyfriend Craig Hards were reportedly called “battymen”, a slur word used against gay men, as they shopped for new trainers at their local store in Eltham in southeast London.

    Mr Matthews informed JD Sports of his complaint via the online customer service centre following the incident on Sunday 5 April.

    According to JD Sports, a new member of agency staff, who was working on trial period at the time, unfortunately failed to properly escalate the complaint to the senior management team, who became aware of this incident on Friday 17th April.

    This individual is no longer working on behalf of JD Sports.

    The spokesman said,

    “We deplore discrimination of any kind and take this matter very seriously and took action as soon as this mistake was realised. The two employees from the Eltham store were suspended on Saturday 18 April pending a disciplinary hearing which is scheduled to take place later this week. The head of our customer service team spoke with Mr Matthews yesterday and he is aware of the action we are taking and will be informed of the outcome of the disciplinary process.”

  • JD Sports “Suspends” Two Workers After Homophobic Slur

    JD Sports “Suspends” Two Workers After Homophobic Slur Aimed At Customers

    Sportswear retailer JD Sports has “suspended” two staff members after a gay couple were allegedly called “battymen”.

    The Evening Standard is reporting that three staff members from a JD Sports store have been “suspended” after one shop assistant allegedly called a gay couple “Battymen”.

    Gavin Matthews, 35, and his boyfriend Craig Hards were reportedly called “battymen”, a slur word used against gay men, as they shopped for new trainers at their local store in Eltham in south-east London.

    Gavin is said to have overheard a male store assistant use the term, which left the couple “mortified”. Mr Matthews also is quoted in saying that he has never been subjected to homophobic abuse in all the time he’s lived in the area, around 30-years.

    After making several complaints to head office, he was told that three members of staff had been “suspended” over the incident pending a full investigation.

    He told the Standard:

    “I was mortified. I have not heard that kind of talk before. I wasn’t expecting to be treated like that as a customer – it was very offensive.

    “My first thought was to go over there and speak my mind. He was totally oblivious to the offence he had caused – he was just standing there laughing.”

    He continued:

    “If I had been a young person, just coming out, then that would have been even more upsetting.”

    Speaking to the Standard Mr Matthews explained the incident:

    “There was this shop assistant in my way and I heard him say to his colleague ‘those battymen over there’. He was laughing away as he stood in the shop doorway.

    “I looked over at his colleague and he was so embarrassed. By this point my partner came back to me to ask what was going on. I thought I was going to get angry but I just left the store. My partner later said he had had worse [abuse] but I said ‘that is unacceptable’. There is no way that someone in a customer service position should get away with that.”

    TheGayUK reached out to JD Sports for comment.

  • Marks And Spencer Bans The Word Gay

    Marks And Spencer Bans The Word Gay

    The word gay has been banned when you try and buy a gift from the Marks And Spencer website.

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  • Marks And Spencer Reverses Gay Ban On Website

    One of Britain’s leading retailers Marks And Spencer has reversed its policy banning the word gay from its online store.

    • Customers were banned from using words like “Gay” and “Christ” for personalising gifts.
    • Marks And Spencer makes a U-Turn on its policy and apologises for “any offence”.

    Previously customers were not able to enter the word “gay”, when writing a personal message for products they bought as gifts on the M&S website. Customers were however were able to use the words queer, lesbian and bisexual. Marks And Spencer have updated their policy this morning to allow the word gay.

    A spokesperson for Marks & Spencer said: “We apologise for any offence caused, it was certainly never our intention. We have revised the words included on the automatic phrase checker which is in place to prevent the use and misuse of certain words.”

    When the story surfaced, THEGAYUK checked with three other online retailers, Selfridges, Debenhams and John Lewis and none of those retailers had a similar policy in place.

  • Pride To Be Open Manchester Store

    Married lesbian couple open greeting cards and gift shop in Manchester.

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  • Top 5 Things You Need To Buy Your Pa For Father’s Day

    Top 5 Things You Need To Buy Your Pa For Father’s Day

    It’s on its way… Father’s day. Here’s five things your dad probably needs in his life!

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  • NEWS: Calvin Klein Underwear Model Travis Goes Topless Again

    Travis Fimmel who rose to fame in the early nougties for his underwear and Crave shoot for Calvin Klein has taken his top off again, this time for the History channel.

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  • TOP 5: Quirky iPhone Cases

    TOP 5: Quirky iPhone Cases

    We take a look at some of the strange and wonderful designs of iphone cases out there, from the practical to the more amusing.

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