Customer outraged after being sent a homophobic slur in an email from ASOS

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An ASOS customer has been left outraged after receiving a discount code from the online clothing giant.

When Eric Omikunle opened a birthday email sent by ASOS containing a discount code he thought “how sweet and kind” – that was until he noticed the gay slur in the code itself.

The clothing company, which also made Pride In London’s clothing range in 2019, had indeed sent him a 10 per cent off discount code, however, to Eric’s disgust the code contained a three-letter anti-gay slur, “FAG”

The code that Eric was sent, in full, was “FAG162NV7S23”

ASOS prides itself on being diverse and inclusive, but this blunder has left one customer feeling outraged and disappointed. (SOURCE: ASOS Frontpage).

Eric says that he had reached out to ASOS but was left with a “resolution” that he was happy with.

ASOS Here To Help, ASOS’s online Twitter handle, replied, that it was “just a generated code” and invited Eric to DM them if he had a complaint to make.

https://twitter.com/ASOS_HeretoHelp/status/1214245708628471818

In a statement to THEGAYUK as spokesperson for ASOS said, “We are very sorry that this has  happened and caused offense.  

“Because of the volume issued the codes need to be automated and generated by a IT program.  

We are looking at solutions to prevent this from happening again”.

THEGAYUK.com has reached out to Eric Omikunle.

*This article has been updated since it was first published, adding additional comment from ASOS.

Comments

8 responses to “Customer outraged after being sent a homophobic slur in an email from ASOS”

  1. pony avatar
    pony

    get. a. life.

  2. Dean Griffiths avatar
    Dean Griffiths

    That snowflake needs to grow up

  3. Neil Allen avatar
    Neil Allen

    I’d hardly say it was an “outrageous gay slur”
    It’s a damn discount code, get over it

  4. David G avatar
    David G

    I have to say that if I’d seen this I’d have laughed.

  5. Michael Evans-Fogg avatar
    Michael Evans-Fogg

    Pathetic!!

  6. Michael York Vickers avatar
    Michael York Vickers

    He tried real hard to make that a thing huh. Some people so busy looking for stuff to be offended by

  7. Christopher A avatar
    Christopher A

    Attention seeking twat come to
    Mind . But for the discount may give it a go lol ?

  8. John T avatar
    John T

    Ffs get over it, it’s not a slur it’s a generated product code.

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